Join Standard Bank as a Call Centre Agent or Financial Adviser Admin Support
Call Centre Agents Are you searching for an exciting career opportunity in the financial services sector? Standard Bank Financial Consultancy in Mogale City, Johannesburg, is expanding its dynamic team and looking for enthusiastic individuals to join their ranks. Whether you’re skilled in customer service or administration, there’s a role for you.
With two exciting positions available—Call Centre Agent and Financial Adviser Admin Support—this could be the perfect opportunity to advance your career in a leading financial institution.
Application Deadline
The closing date for applications is 31 January 2025, so don’t delay! Secure your chance to join a company known for excellence and innovation.
About the Roles
1. Call Centre Agent
Do you enjoy interacting with people and providing top-notch customer service? The role of a Call Centre Agent puts you at the heart of client communication, making it ideal for individuals who thrive in fast-paced environments.
What You’ll Do:
- Handle both incoming and outgoing calls in a professional and courteous manner.
- Assist clients by providing accurate information about financial products and services.
- Resolve customer inquiries efficiently while maintaining high satisfaction levels.
- Escalate complex queries to the appropriate teams when necessary.
What You’ll Need:
- Excellent verbal communication and listening skills.
- Problem-solving abilities to address client concerns effectively.
- The ability to work under pressure while meeting performance targets.
- While prior call centre experience is a plus, it’s not a requirement.
2. Financial Adviser Admin Support
Are you organized, detail-oriented, and passionate about administrative work? As a Financial Adviser Admin Support, you’ll play a vital role in ensuring seamless operations for financial advisers and their clients.
What You’ll Do:
- Assist with scheduling appointments, managing client records, and processing important documents.
- Prepare presentations and reports for financial advisers to support client engagements.
- Ensure compliance with company policies and industry regulations.
- Build strong client relationships by responding to inquiries promptly and professionally.
What You’ll Need:
- Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
- Strong organizational and multitasking skills to handle various responsibilities.
- Excellent written and verbal communication skills.
- Previous experience in a similar administrative role, especially within the financial sector, is advantageous but not mandatory.
Why Work at Standard Bank?
When you join Standard Bank, you’re stepping into a workplace that offers more than just a job. Here’s why this opportunity stands out:
- Industry Leadership: Standard Bank is one of Africa’s most trusted and innovative financial institutions.
- Career Growth Opportunities: The bank provides employees with training, mentorship, and career development resources to help them thrive.
- Team Environment: Be part of a supportive, collaborative, and inclusive work culture.
- Meaningful Impact: Your work will make a difference in clients’ lives and contribute to the financial success of the community.
Who Should Apply?
If you have a passion for helping others, excellent communication skills, and the drive to excel in a dynamic environment, this opportunity is for you. Ideal candidates should:
- Be customer-focused and solution-oriented.
- Demonstrate a willingness to learn and adapt to new challenges.
- Thrive in a collaborative and fast-paced setting.
- Have the ability to work independently while meeting team goals.
Location Details
The roles are based in Mogale City, Johannesburg, a central and accessible location for both employees and clients.
How to Apply
The application process is straightforward:
- Prepare Your Application Materials:
- Update your CV to reflect your skills and experiences relevant to the role.
- Write a concise cover letter explaining why you’re the perfect fit for the position.
- Submit Your Application:
- Follow the specific instructions provided by Standard Bank for submission.
- Ensure all documents are complete and accurate.
- Act Quickly:
- Submit your application before the deadline—31 January 2025.
Tips for a Strong Application
- Customize Your CV: Highlight your skills and experiences that match the job requirements.
- Be Professional: Proofread your application to avoid errors and maintain a polished tone.
- Express Enthusiasm: Show your passion for joining Standard Bank and contributing to its success.
- Apply Early: Applications submitted early often have a better chance of being reviewed.
Conclusion
This is your chance to take your career to the next level with one of South Africa’s leading financial institutions. Whether you excel in customer service or administrative support, Standard Bank offers a platform to grow, learn, and succeed.
Don’t wait until the last minute—apply today and take the first step toward a fulfilling career with Standard Bank!
Application Deadline: 31 January 2025
Location: Mogale City, Johannesburg
Join the winning team at Standard Bank Financial Consultancy and make a meaningful impact in the world of finance.
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