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Fidelity Security Services

Vacancy: Training Officer

Division: Group Learning and Development
Reporting To: Regional Training Manager
Contract Type: Fixed-Term Contract (3 Years)
Availability: National (South Africa)
Industry: Security and Investigations
Functional Area: Training

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Purpose of the Position

The Training Officer will be responsible for presenting, facilitating, and assessing training interventions within their allocated area of responsibility. The role ensures that all training activities comply with industry best practices, quality assurance standards, and applicable legislative and regulatory requirements.

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Minimum Requirements

Education & Licensing

• Grade 12 / NQF Level 4 qualification
• Valid Driver’s Licence (EB)
• Proficiency in Microsoft Windows and Microsoft Office applications

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Accreditation & Registrations

• PSIRA Grades E–A Instructor accreditation
• Registered Facilitator with ETDP SETA
• Registered Assessor with ETDP SETA and SASSETA
• Registered Moderator with ETDP SETA and SASSETA (advantageous)
• Accreditation to facilitate and assess Skills Programmes 1, 2, and 3 (compulsory)

Security Qualifications

• General Security Practices (GSO) – NQF Level 3
• Specialist Security Practices Qualification – NQF Level 4 (advantageous)

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Key Performance Areas (Including but not Limited to)

• Present, facilitate, and assess training interventions in line with internal standards, QMS requirements, and industry best practices
• Coach and mentor learners on learnership programmes to ensure competence in line with learning outcomes and unit standards
• Ensure strict compliance with approved curricula, learning programmes, and assessment methodologies
• Adhere to all relevant legislative and quality assurance frameworks, including SASSETA, PSIRA, DoL, QCTO, and related bodies

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Knowledge and Skills

• Strong written and verbal communication skills
• Excellent administrative and record-keeping abilities
• Effective planning and time management skills
• Strong presentation and facilitation capabilities
• Assertiveness and conflict management skills

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Personal Attributes

• Strong problem-solving ability
• Ability to build and maintain effective working relationships
• Independent thinker with initiative
• Team-oriented mindset
• High attention to detail and accuracy
• Customer-focused approach

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Core Competencies

• Commitment to self-development
• Effective communication
• Customer focus
• Teamwork and collaboration

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Employment Equity Statement

Whilst preference is given to existing employees and appointments are made strictly on merit, Historically Disadvantaged Individuals and Persons with Disabilities are strongly encouraged to apply. Fidelity Security Group (Pty) Ltd is committed to employment equity and inclusivity.

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Additional Information

Fidelity Security Group (Pty) Ltd upholds global best practices, ethical standards, and continuous development of human capital as a key driver of business success.

The company reserves the right not to fill this position.
If you are not contacted within five (5) working days after the closing date, please consider your application unsuccessful.

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E & OE

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